FREQUENTLY ASKED QUESTIONS
Yes, we guarantee that the product you receive will be exactly as shown in the pictures. Since we are the Official BroadLink Agent in Egypt, all our products are original and sourced directly from the manufacturer, ensuring high quality and authenticity.
Once you complete your purchase, you will receive an email confirmation with your sales receipt. Additionally, you can access your order history and download receipts from your account on our website. If you need further assistance, please contact our support team.
If you are not satisfied with your purchase or received a defective item, you can request a return within [mention your return policy duration, e.g., 14 days].
To initiate a return:
- Contact our customer support team with your order details.
- Ensure the product is in its original packaging with all accessories.
- Our team will arrange a pickup or guide you to the nearest return location.
For more details, please check our Return & Refund Policy page.
Yes, we restock popular items regularly. As the Official BroadLink Agent in Egypt, we ensure consistent availability of our products. If a product is out of stock, you can subscribe to email notifications on the product page to get notified when it becomes available again.
We offer nationwide shipping across Egypt. Whether you are in Cairo, Alexandria, or any other city, we ensure fast and secure delivery. International shipping options may also be available upon request. Please check our Shipping Policy page for further details.